All for Paws Pet Retreat

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Reviews of All for Paws Pet Retreat

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  Greg Hodson Added November 28, 2023

  ★ ★ ★ ☆ ☆
  My dog was extremely thirsty and hungry when I picked her up. She also had a fresh deep wound on her cheek. I said that she was OK with other dogs....maybe I should have said that she wasn't OK with other dogs and she might have been isolated. Seemed like a heap of dogs there so I would think it would be difficult to watch all of them all of the time...
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  Holly Bates Added November 24, 2023

  ★ ★ ★ ★ ★
  Just picked up our two dogs, would highly reccomend this place . About the 3rd time now they have stayed for over 6 days.
  
  Great staff always look after our two dogs, and take great care of them including some special requirments for one of our dogs.
  
  Never feel worried leaving our dogs here as we know they are in great hands .
  
  Also love how we see daily photos of our fur babies on the Facebook page as it makes us feel like we aren't too far away from them when we are away.
  
  Thanks guys !
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  Dianne Neilsen Added November 18, 2023

  ★ ★ ★ ★ ★
  Highky recommend!!! Great caring service, attention to individual details for my dogs, who both absolutely enjoyed their recent stay here. We will be back again for boarding in the future. Thank you
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  Jo Sutton Added November 18, 2023

  ★ ★ ★ ★ ★
  Julie and her team are amazing. I have a extremely high energy staffy that is well lets just say, behavioural challenged.
  When first engaging their services I made the Julie aware of her excessive energy and lack of manors and they always manage to find her a play mate with equal energy and gave her the attention she needs. They always update images on facebook and i see the fun my sweet princess gets in there care. My girl literallyruns in the foir now when i drop her off.
  I highly rate these guys
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  Evie Catherine Added November 11, 2023

  ★ ☆ ☆ ☆ ☆
  Extremely disappointed and disgusted in the way we were treated as customers. We specifically asked for our dogs to be left together and to not worry about mixing either of them with other dogs. We were spoken over and not listened to. The first day they mixed our dogs with others (didn’t keep my dogs together until kennelled) and it went fine until the second day when they introduced another female dog in the big yard. My dog was attacked and left with puncture wounds.
  
  When Julie called to let us know, every time we tried to say “this is why we asked for our dogs to just be left together without mixing” she would speak over the top of us, there was no apology, she just kept reiterating how they “did everything right” because the staff intercepted the altercation. HOWEVER, there wouldn’t have been one if our dogs were just kept together.
  
  When I rang later that day to ask how pixie was Julie laughed/scoffed on initial question and then continued to defend her staff and the situation without apologising … the closest I got to an apology was “obviously we don’t want any animal to be hurt”, well if that’s the case, why don’t your staff listen to owners?
  
  Pathetic excuse as a pet care, they care more about being right than they do the animals.
  
  My dogs couldn’t have been more excited to leave if they tried.

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